Corti

Corti Mission Control

What is Mission Control?

Understanding the Single Interaction View

Understanding the Mission Control Dashboard

Capabilities of Mission Control

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Mission Control Overview

How to Call Search Overview and Key Features

Automatic Assessments

How to Customize Column Order in Corti

How to Use the 'Tasks' Page

How to Change Color Theme

Offboarding Call Takers in Corti

Using Mission Control

Call Recording Server Setup - SIPREC

Call Recording Server Setup - SPAN Port

Network Traffic Settings

Call Recording Server Setup - SIP Trunk

Corti Desktop App: Requirements, Installation, and Configuration

Configuring the Corti Application: A Guide for System Administrators

Setting Up Okta for Corti

How to Offboard an Agent in Mission Control

How to Set Up SSO with Azure AD

Configuring Mission Control/Triage on Launch

Corti Mission Control Configuration File

Have greater control over your call evaluation

Create an AutoAssessment Template in Mission Control

Technical Setup & Configuration

Using the Explore Page

What questions can be included in an Automatic Assessment?

Best Practices

How to Set Up a New Password

Quick Troubleshooting: Login Issues

Troubleshooting

Features and Permissions

Release notes: 24.11.3

Release notes: 24.10.5

Release notes: 24.10.3

Release notes: 24.09.5

Release notes: 24.09.3

Release notes: 24.09.1

Release notes: 24.07.4

Release notes 24.07.2

Release notes: 24.06.4

Release notes: 24.06.2

Release Notes: 24.04.5

Release Notes: 24.04.3

Release notes: 24.12.2

Release notes: 25.01.2

Release notes: 25.01.4

Release notes: 25.02.2

Release notes: 25.04.01

Release notes: 25.05.01

Release notes: 25.06.01

Release Notes 25.11.3

Mission Control Release Notes: v19.29.0

Mission Control Release Notes: v19.28.0

Mission Control Release Notes: v19.26.0

Mission Control Release Notes: v19.25.0

Release Notes

Video Tutorials

Introduction to Mission Control

Mission Control Demo

Trust Center

API Docs

Need Help?

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