When working with the Corti API, it's important to know how to handle error responses if something doesn’t go as expected. Below is an overview to help you understand common error types, why they happen, and how to avoid them.
Common request errors
Bad request or invalid ID (400)
Unsupported language (400)
Invalid token or access forbidden (403)
Interaction, document, recording, or transcript not found (404)
Trial period expired (429)
Important Things to Include in Your Requests
To avoid these errors, make sure your requests always include:
A valid Bearer token for authentication
The correct tenant-name to specify your environment
Proper configuration values and json format for your intended use
Timely setup when using WebSocket connections
Have a question for our team?
Click Support in the bottom-left corner of the console to submit a ticket or reach out via email at [email protected] and we'll be happy to assist you.
Additional resources:
🔗 Visit our error documentation for a deeper dive into API error responses