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Corti Console - Creating Customers and Managing Customer Users

Use the Corti Console to add Corti Assistant Users

Updated this week

Introduction

The Corti Console is your central hub for managing your integration with Corti. It provides self-service tools that empower you to set up and manage customers, create API keys, and add users to Corti Assistant.

Whether you're a direct customer or a distributor managing multiple clients, the Console makes it easy to organize and onboard users efficiently.

Navigating to the Customers Page

After logging into the Console, you’ll land on your Project Home page. You’ll see your Project Name in the top left corner (e.g., Test Gerrit) and a sidebar with all active modules for your project.

To manage customers:

  1. From the left-hand menu, click on Customers.

💡 In Corti, a Customer refers to an organization or group of users, such as a hospital, clinic, or reseller client. Grouping users under a Customer helps with reporting, access management, and scalability. A single Customer entity can contain multiple Corti Assistant users.

How to Add a Customer

To add a new Customer:

  1. Navigate to the Customers page.

  2. Click Add Customer in the top right corner.

  3. In the modal that appears:

    • Enter a Display Name (used internally for reporting; this will not be visible to end users).

    • Select the appropriate Data Residency for the Customer’s users.

Once saved, your new Customer will appear in the list.

How to Add Users to a Customer

Once a Customer is created, you can add users to their group:

  1. Click into the desired Customer.

  2. Click Add User.

  3. Provide the following information:

    • First Name

    • Last Name

    • Email Address

An invitation will be sent to the user’s email. They must verify their email and complete account setup within 7 days.

How to Deactivate a Users

To deactivate a user from a Customer:

  1. Navigate to the Customer section in the left navigation bar

  2. Select the desired Customer.

  3. Click on the user you wish to deactivate.

  4. Unselect Enabled and user will be deactivated going forward.

Note: At this time, deleting users via the console is not supported. If you would like to request data deletion, please contact us at [email protected].

💡 Only Admins can add Customers and Users. Display Names are helpful for internal tracking and analytics but are not shown in the Corti Assistant app. Make sure to select the correct data residency to comply with local data protection regulations.

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